iTransact vs. Helcim
When it comes to payment processing technology, businesses need to choose a provider that offers fast, secure, and reliable services without breaking the bank. iTransact and Helcim are two popular payment processors that provide excellent features and benefits to their clients.
In this article, we will compare and contrast the main features, fees, and customer support of both iTransact and Helcim.
Main Features
Both iTransact and Helcim offer a variety of payment processing solutions, including credit and debit card processing, e-commerce integration, mobile payments, virtual terminals, and ACH payments.
However, iTransact offers additional features such as gift card processing, check scanning, and recurring billing, which may be of value to businesses in certain industries, such as retail or hospitality.
On the other hand, Helcim has a more modern and sophisticated interface, which makes it easier for businesses to navigate and use their payment processing services.
Fees
One of the most important factors to consider when choosing a payment processor are the fees. Let's take a look at the fees associated with iTransact and Helcim.
iTransact charges a monthly fee of $9.95 plus a per-transaction fee of 2.90% + $0.30. There are no setup fees, cancellation fees, or PCI compliance fees, which makes it a cost-effective option for small businesses.
Helcim, on the other hand, charges a monthly fee of $20 and a per-transaction fee of 2.65% + $0.20 for retail transactions and 2.90% + $0.30 for online transactions. However, Helcim offers free setup and a free card reader, which may be advantageous for businesses that are just starting out.
Customer Support
Another important factor to consider when choosing a payment processor is the quality of customer support. Both iTransact and Helcim offer excellent customer support options, including phone, email, and chat support. However, Helcim also provides a knowledge base and a support forum, which can be helpful for businesses that prefer to troubleshoot issues on their own.
Conclusion
In conclusion, both iTransact and Helcim offer excellent payment processing solutions that can suit the needs of a variety of businesses.
iTransact may be a better option for businesses that require recurring billing or gift card processing, while Helcim may be a better option for those that place a higher value on modern features and free setup.
Ultimately, the choice between iTransact and Helcim will depend on the unique needs and priorities of each individual business.
References:
- iTransact website: https://itransact.com
- Helcim website: https://www.helcim.com/